Welcome to TeamDDesigns, we hope you have an enjoyable experience and find what you're looking for!!
TeamDdesigns, Carrollton TX
Please note that the telesales law forbids the return of certain goods.
ALL ORDERS WILL BE DELAYED IF YOU DO NOT HAVE THE CORRECT BILLING ZIP CODE.
WE ASK THAT IF YOU ARE SENDING YOUR ORDER TO A SCHOOL THAT YOU STILL INCLUDE YOUR ADDRESS AND BILLING ZIP CODE AND NOT THE SCHOOLS' ADDRESS. ALSO INCLUDE YOUR STUDENT'S NAME
SHIPPING: SCHOOL DELIVERY IS AVAILABLE FOR A $3 FLAT RATE AND CERTAIN TIMES THROUGHOUT THE YEAR IT IT FREE!
PLEASE NOTE THAT OUR PREFERRED SHIPPING METHOD IS USPS. IF YOU CHOOSE UPS, PLEASE NOTE THAT IT MAY GO USPS. IF YOU PREFER ONLY UPS PLEASE MAKE A NOTE IN THE COMMENT SECTION OF YOUR ORDER. PICKING A SHIPPING METHOD TO YOUR HOME DOES NOT NECESSARILY GET IT TO YOU FASTER, ALL ORDERS ARE DONE IN ORDER OF RECEIPT
RETURNS: ALL RETURNS NEED A RETURN AUTHORIZATION NUMBER, PLEASE CONTACT SALES@TEAMDDESIGNS.COM WITH YOUR REASON FOR RETURN.
ALL PERSONALIZED ITEMS CANNOT BE RETURNED, THIS INCLUDES PERSONAL INITIALS AND OR SCHOOL LOGO. PLEASE DOUBLE CHECK THAT ALL PERSONALIZED ITEMS ARE SPELLED CORRECTLY AND PLEASE USE THE LAST NAME ON THE BACK OF SHIRTS AND SWEATSHIRTS.
IF YOU NEED TO MAKE ANY CHANGES TO YOUR ORDER, THIS MUST BE IN WRITING. SEND AN EMAIL TO SALES@TEAMDDESIGNS.COM WITH THE LAST 6 DIGITS OF YOUR ORDER NUMBER. WE CAN NOT ADD TO YOUR ORDER BUT YOU CAN ALWAYS PLACE ANOTHER ONE
SOME GENERAL INFORMATION
WHY 10-15 BUSINESS DAYS TO GET ORDER DURING PEAK (AUGUST) TIME? ALL ORDERS ARE CUSTOM MADE AND WE ASK FOR PATIENCE DURING THIS BUSY TIME, YOU CAN ALWAYS ORDER THROUGHOUT THE YEAR, AND WE HIGHLY RECOMMEND JUNE AND JULY TO GET YOUR ORDER IN TIME FOR THE START OF SCHOOL.
SCHOOL DELIVERIES ARE DELIVERED COMPLETE, NO PARTIAL ORDERS WILL BE SENT TO SCHOOL SO THERE IS NO CONFUSION.
WHY DO I HAVE TO SEND AN EMAIL AND NOT LEAVE A MESSAGE? SENDING AN EMAIL FORWARDED FROM YOUR CONFIRMATION EMAIL GENERALLY IS A FASTER WAY FOR US TO LOOK UP AN ORDER
WHAT IF I DON'T WANT ANY PERSONALIZATION?
PLEASE TELL US THIS IN THE COMMENT SECTION UPON CHECK OUT. COACHES TYPICALLY MANDATE A LAST NAME ON THE BACK OF SHIRTS/SWEATSHIRTS FOR MULTIPLE REASON. A)COACHES CAN LEARN THE STUDENT'S NAMES B)ITEMS WILL NOT GET STOLEN C)ANYTHING LEFT OUT ON THE FLOOR CAN GET BACK TO THE STUDENT.
IF YOU WANT PERSONALIZATION ADDED LATER TO YOUR ORDER, THERE IS A $10 SET UP FEE.
On authorized returns we give a refund less the original shipping costs for items that are shipped defected. Follow these three steps:
* E-mail us at firstname.lastname@example.org and inform us which products you would like to return, please include the last 4 digits of your order number. We will e-mail you a return confirmation.
* Repack the item(s) in the original packaging. Please include a copy of the e-mail sent to us as well as a copy of the return confirmation e-mail you receive.
* Send your purchase back to the address listed below by any method that has a tracking number so you can monitor the return is necessary. You will be responsible for the cost of this shipping.
Team D Designs
4028 Creek Valley Blvd
Carrollton, TX 75010
Immediately after we have received and inspected your package you will get your complete refund, less the original shipping costs, processed. You should see your refund within 5 business days of Team D Designs receiving your returned products.
The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.
We store and process customer data in accordance with the current legal requirements of the Federal data protection law, the telecommunications laws and the teleservices protection law.
You are entitled to receive information and to amend, block and delete your stored data. Please contact email@example.com or send us your request by post or fax.
Contact us at firstname.lastname@example.org